28+
Years Of Experience
About Us
At Teckinfo we believe in being ahead of others in the communication technology offerings. Today we are spearheading the digital transformation initiative with our omnichannel contact center solutions. Incorporated in 1995, Teckinfo Solutions Pvt. Ltd. has been a leading solution provider in voice, messaging, and communication solutions. Our rich experience and extensive domain knowledge help us to develop and deliver top of the league unified cloud contact center software (hybrid and on premises options also available), helpdesk and lead management solutions, and other communication products. Our products and solutions are highly secure, robust, scalable and flexible that empower large enterprise organizations, small and medium enterprises and startups to seamlessly engage with their customers and enhance their experience. We have ready to deploy solutions for several industry verticals like banking, insurance, telecom, BPO, education, healthcare etc. providing them with customized solutions.
We are headed by a team of experienced professionals from the field of converged IT and telecommunications, with a collective experience of several decades. We are a team of 100+ professionals with multi-disciplinary skills, extensive experience, and expertise in all aspects of software design, web-based applications development, implementation, integration, support, and maintenance services. Headquartered in New Delhi, we have branch, site offices in other cities of India viz.; Ahmedabad, Bangalore, Chennai, Gurugram, Hyderabad, Kolkata, Mumbai, and Pune. Our product implementations spread across India, South East Asia, Middle East, Africa and Latin America.
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Right thing,
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Certified Professionals
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Quality
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Business
Verticals
Our Business Values
- We are committed to our customers' needs: we work to understand our customers' present and future needs, we continuously act to meet and exceed their expectations, and to be the solutions provider of their choice.
- We are performance and quality driven: we strive to improve and excel, through continuous innovation and we combine our experience and expertise to offer unparalleled quality products and services.
- We value our people and business partners: we recognize individual and team performance, we value fairness in all our dealings with people, we subscribe to the principles of openness, integrity, and accountability, and we invest in the ongoing development of our skills.
Our Products
What Sets us Apart from Others
- Flexibility and Scalability: Multiple deployment options (Cloud, Hybrid & On Premises), we provide highly scalable solutions having market proven reliability, compatibility, and functionality.
- Experienced and Certified Professionals: Our extensive knowledge and industry expertise ensure highest quality of service and innovative solutions that align with your business objectives.
- Quality Support: Superior support and maintenance services ensure your systems operate smoothly, allowing you to focus on your core business functions.
- Competitive Price and Performance: With focus on low TCO, Teckinfo prices offer value and affordability throughout the solution's lifecycle.
- Cutting-edge Technology: Teckinfo leverages advanced technologies (AI, ML, NLP, NLU, TTS, Google CCAI) to provide innovative solutions that ensure your business stays ahead of the competition.
- Comprehensive Solutions: Teckinfo offers a comprehensive suite of contact centre solutions, help desk and lead management software, that serve diverse business needs and transform customer experience.
- Customization: Teckinfo understands that each business is unique and provides customizable solutions to fit your specific requirements.
- Customer-centric Approach: Our emphasis is on customer satisfaction to build long-term business relationships based on trust, reliability, and superior support.
- Operational Efficiency: Teckinfo's solutions are designed to simplify operations, boost productivity, enhance customer engagement and achieve operational excellence.
Leverage on best of the breed solution offerings, our technological expertise, diverse industry domain experience and customer-centric approach to give your business a competitive edge.
Our Customers
Our Team
Business Team
Our business team analyses the viability and possibilities of potential opportunities and helps in the implementation of market engagement plans. We work not only for you, but with you, offering constant support at every step of your project. Always available and representing the client and market perspective, the Business team keeps us competitive and on the lookout for new possibilities that will help us grow from where we are today to what we want to be tomorrow.
Technology Team
Our Technology team is a passionate group that thrives on innovation and rapidly solving challenging problems. Our team consists of Software Engineers, Database Developers, Business Analysts and Software Support Engineers as well as Technology Quality Analysts and Application Developers.