TeleShopping

Like all other forms of direct marketing, tele-shopping too has to be targeted in order to be effective. The products hawked and the consumers targeted must match closely. There has also to be a proper matching of the program time with the target consumers. Delivering products on time is an important task in tele-shopping. Control of costs is another major task. The costs for tele-shopping network include: Costs of channel time, studio charges, manpower costs, cost of equipment, system for receiving orders, computers and office automation items, costs of transportation, and warehousing and courier charges for delivery of the products. Having implemented Teckinfo’s award winning InterDialog UCCS (Call/Contact Center Solutions for Teleshopping), a Unified Communication Solution, leading Teleshopping companies have turned their business into a profitable venture.

Key Capabilities & Benefits

  • Easy to use
  • Modular, Scalable & Reliable
  • Personalized & effective interaction that gives a worthwhile experience to the customer
  • Promotes Customer Retention & helps in future sale
  • Comprehensive functionality & feature rich capabilities
  • Rapid implementation enabling operation of multi-channel Contact Centers
  • Fulfillment of inbound, outbound, blended & multimedia contact management requirements
  • Maximize Productivity & Improve agent efficiency
  • Leverage existing investments, lower TCO
  • Minimize Operating Costs
  • Increase profitability by optimizing efficiency of your people & systems.
  • Enhance customer experience across every channel and touch point
  • Inbound calls are routed in efficient and intelligent manner
  • Great customer experience increases customer retention and opportunities to cross sell
  • Optimal use of all staff resources resulting in increased efficiency and profitability

For more information:

Email us at info@teckinfo.com or call (+91) 11-49605518 or send form below

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Case Studies


User Testimonials

  • We are very pleased with our decision to use InterDialog. The product is excellent and the support outstanding......
    Nitin Sawhney - LWCCS

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  • "Teckinfo's state of the art product helped us scale up our business operations."
    Subhash Palsule, Director, Panalinks

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  • "By providing excellent support services, Teckinfo helps us run our business with minimum downtime."
    Deepak Malhotra, Dee Call Solutions

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  • "Teckinfo products & solutions are flexible, scalable & extremely user friendly."
    Mohan Lal

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  • "Smart & Advance features of Teckinfo Dialer(products) helped us provide unmatched customer experience to our clients. We look forward to doing many more projects with Teckinfo."
    Nitin Sawhney, Live Wire Contact Center

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  • "We have been very pleased with the solution and support and have been constantly increasing the number of seats based on our ever-increasing business requirements. We recommend Teckinfo Solutions as an efficient and customer oriented partner for all Contact Center requirements."
    Sushanth Raghavan, Senior Manager
    Operations - Phone & Dialer Systems
    Sulekha.com


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  • "Smart & Advance features of Teckinfo Dialer (products) helped us provide unmatched customer experience to our clients. We look forward to doing many more projects with Teckinfo."
    Pace Setters Business Solutions Private Limited

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