InterDialog AOD

Teckinfo's Automated Outbound Dialer (AOD) is an automated outbound voice messaging service that delivers pre- recorded voice messages to an entire contact list or a segmented list of your choice. With an unprecedented growth in the number of mobile phone users, for most organizations implementing an Automated Voice Blasting Solution (AOD) has become an inevitable part of their marketing strategy. With its all-inclusive scope of making large volume / bulk voice calls, AOD has a very imperative role to play in reaching a large target audience in their own language.

Automated Voice Blaster (AOD) is an across the board solution for making reminder calls for debt collections, sending alerts / notifications & appointment reminders, mass emergency notifications and alerts, tele-marketing campaigns, mass customer surveys and feedback calling, political campaigns, announce new products or services, relay company information and alerts to employees and many more other such processes. Teckinfo’s AOD solution can be integrated with a third party CRM system to deliver messages to any phone, any time.

AOD not only works at reducing the risk of human error by automating repetitive calling to large groups of customers but also allows personalization of recorded messages that are passed onto customers on each call. Text–to–Speech (TTS) software converts the entered text in the message designer, into a voice message which is relayed when the call is answered.

Features

  • Automatic phone calls for group notification
  • Pre-recorded voice message by system
  • Detect a live person pick up & busy tone
  • Interactive touch-tone confirmation and voice response
  • Call until confirm in emergency or escalation process
  • Easy-to-use spread sheet with feature to schedule future calls
  • Call status and response confirmation report displayed immediately after the call
  • Message designer including text-to-speech technology allows personalized messages for each phone call Work with Voice over IP
  • Remote access capability allows you to run and check the program from a remote location
  • Command Line Interface provided for custom integration

Advantages

  • Automation of repetitive outbound calls to skill based routing where the agents are could belong to multiple groups
  • Customization of messages that are passed on during the course of the call by providing the messaging designer and text-to-speech (TTS) converter.
  • Spreadsheets and reports can be created and customized to compare statistics, schedule future calls and maintain a track record.
  • Remote access capability allows the programs to be run from any given location

For more information:

Email us at info@teckinfo.com or call (+91) 11-49605518 or send form below

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Case Studies


User Testimonials

  • We are very pleased with our decision to use InterDialog. The product is excellent and the support outstanding......
    Nitin Sawhney - LWCCS

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  • "Teckinfo's state of the art product helped us scale up our business operations."
    Subhash Palsule, Director, Panalinks

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  • "By providing excellent support services, Teckinfo helps us run our business with minimum downtime."
    Deepak Malhotra, Dee Call Solutions

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  • "Teckinfo products & solutions are flexible, scalable & extremely user friendly."
    Mohan Lal

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  • "Smart & Advance features of Teckinfo Dialer(products) helped us provide unmatched customer experience to our clients. We look forward to doing many more projects with Teckinfo."
    Nitin Sawhney, Live Wire Contact Center

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  • "We have been very pleased with the solution and support and have been constantly increasing the number of seats based on our ever-increasing business requirements. We recommend Teckinfo Solutions as an efficient and customer oriented partner for all Contact Center requirements."
    Sushanth Raghavan, Senior Manager
    Operations - Phone & Dialer Systems
    Sulekha.com


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  • "Smart & Advance features of Teckinfo Dialer (products) helped us provide unmatched customer experience to our clients. We look forward to doing many more projects with Teckinfo."
    Pace Setters Business Solutions Private Limited

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