11 December 2018 By 5Pixls Solutions Call Center Solutions, Inbound Call Center Solution Five ways for making your inbound call center more effective Mobile phones have revolutionized how business is done nowadays. It is common to find more people opting to use support Read more Comments off
9 October 2018 By 5Pixls Solutions Call Center Software, Call Center Solutions, Contact Center Solutions, Customer Service, Inbound Call Center Solution, IVR Software Self Service IVR and its role in Customer Service The advent of technology has simplified human life to an extent where you don’t even need to have a conversation Read more Comments off
17 July 2018 By 5Pixls Solutions Call Center Software, Contact Center Solutions, Inbound Call Center Solution, Omnichannel Contact Center Software Integrate email and chat in your inbound call center for better efficiency It’s a proven fact that companies that have focused on after sales service don’t have to adapt business process reengineering Read more Comments off
5 June 2018 By 5Pixls Solutions Call Center Software, Contact Center Solutions, Inbound Call Center Solution, IVR Software How intelligent inbound routing in a Call Center Software helps callers reach the right agent We have been extensively hearing the phrase “Customer is the king” in the past decade. This emphasis has driven the Read more Comments off
30 April 2018 By 5Pixls Solutions Call Center Software, Call Center Solutions, Contact Center Solutions, Helpdesk Software, Inbound Call Center Solution, IVR Software Must have features for an Inbound Call Center…! Flexible IVR Its an important tool when an inbound call comes in, as it creates the filter in the queue Read more Comments off