7 key features of a contact center with work from home agents Working remotely has been the talk of the town lately. The recent pandemic has changed how businesses used to work
24 September 2020 By 5Pixls Solutions Call Center Software, Call Center Solutions, Customer Service Automatic Voice Broadcasting Software and its benefits Time is very precious, so is the right point of contact. Businesses and companies work blood and sweat to establish Read more Comments off
25 June 2020 By 5Pixls Solutions Call Center Software, Call Center Solutions, Contact Center Solutions, Inbound Call Center Solution Managing & Reducing Call Queue Wait Time is Important Enhancing customer experience is always the primary goal of every contact center. In an inbound contact center customer is approaching Read more Comments off
26 January 2020 By 5Pixls Solutions Call Center Software, Contact Center Solutions, Omnichannel Contact Center Software Understanding The Efficacy of Multichannel & Omnichannel Contact Center Software The only thing in present day’s digitally revolutionized and fast paced business environment which changes faster than technology is the Read more Comments off
5 September 2019 By 5Pixls Solutions Call Center Software, Call Center Solutions, Inbound Call Center Solution, Outbound Dialer Call recording & monitoring is essential for consistent customer service in your call center Call recording and monitoring is a very common practice for the contact centers. But do you wonder why it is Read more Comments off