Integrate Digital Channels with Voice Channel for Providing Seamless Customer Experience
For every successful business, a seamless customer support desk is a priority. Modes of communication in the digitized business environment
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Five Ways to Reduce Call Abandon Rates in your Call Center
Okay, so your contact center has been in business for long and you have the best agents who are meticulous
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- By 5Pixls Solutions
- Call Center Software, Call Center Solutions, Inbound Call Center Solution, IVR Software
An Intelligent ACD System Enhances Contact Center’s Performance
An Intelligent ACD System Enhances Contact Center’s Performance Many a time we witness contact centers struggling to keep up with customer
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Five essentials features of a robust Outbound Call Centre Software
Call centres are probably one of the toughest environments to work in with a constant challenge of irate customers and
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Call Center Software Trends to Watch Out for in 2019
Every year we see technology evolving a notch higher to bridge the gap between customers and organizations in many ways
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