20 Aug, 2019 20 August 2019 By 5Pixls Solutions Contact Center Solutions, Customer Experience, Customer Service, Digital Transformation, Omnichannel Contact Center Software Why Contact Centers Need to Integrate Social Media With Their Call Center Software for Seamless Customer Experience It is impossible to deny the role social media plays in today’s business scenario. Although still considered as mainly a Read more Comments off
31 July 2019 By 5Pixls Solutions Contact Center Solutions, Conversational AI, Customer Experience, Customer Service, Omnichannel Contact Center Software Chatbots & its role in customer service In customer service, the primary objective is to keep customers happy and resolve their problems at the earliest. With the Read more Comments off
19 Jun, 2019 19 June 2019 By 5Pixls Solutions Call Center Solutions, Contact Center Solutions, Industry Based Solutions Education Industry and Contact Center Solution In order to be off the beaten path, Educational institutions are now focussing on the smooth and seamless experience for Read more Comments off
28 May 2019 By 5Pixls Solutions Call Center Software, Call Center Solutions, Contact Center Solutions, Inbound Call Center Solution, Industry Based Solutions, Outbound Dialer NBFC’s can Acquire New Customers & Retain Existing Ones with the Help of Right Technology Any business can thrive only when there are customers to drive that growth. Irrespective of the industry, organizations all across Read more Comments off
22 May 2019 By 5Pixls Solutions Call Center Software, Call Center Solutions, Contact Center Solutions, Healthcare Healthcare Organizations Can Improve Patient Experience and Bring in Efficiency in Their System Using A Call Center Software Presently, the healthcare organizations across the world are facing the challenge to fulfill the expectations of the patients with exceptional Read more Comments off