Call Center Software Trends to Watch Out for in 2019
Every year we see technology evolving a notch higher to bridge the gap between customers and organizations in many ways
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Connect More Collect More with Advanced Debt Collection Software
Taking a loan has become quite a cakewalk since the past several years with banks, NBFCs and even insurance companies
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- By 5Pixls Solutions
- Call Center Software, CRM Integration, Inbound Call Center Solution, Industry Based Solutions, Outbound Dialer
Call Center in Insurance Industry
Insurance sector has come a long way in our country; starting from basic life insurance in the early years to
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- By 5Pixls Solutions
- Call Center Software, Contact Center Solutions, CRM Integration, Customer Experience, Omnichannel Contact Center Software
Amalgamate Social Media with Contact Center for Social CRM
In the age of information, fast communication is a necessity in any kind of business. The internet has emerged as
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- By 5Pixls Solutions
- Call Center Software, Call Center Solutions, Contact Center Solutions, CRM Integration, Customer Experience, Helpdesk Software, Omnichannel Contact Center Software
Challenges of a Contact Center Handling Multi-channel Customer Interactions
There was a time when firms knew their customers by their first names and handling customer interactions was as routine
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