07 Mar, 2023 7 March 2023 By 5Pixls Solutions Customer Experience, Customer Service, Omnichannel Contact Center Software 7 Ways to Improve Customer Service With Omnichannel Contact Center Software As a business, providing excellent customer service is key to success. There are many ways to improve customer service, and Read more Comments off
31 Jan, 2023 31 January 2023 By 5Pixls Solutions Contact Center Solutions, Customer Experience, IVR Software, Omnichannel Contact Center Software Success to Implement Advanced Self-service Tools in your Contact Center In today’s fast-paced business environment, providing excellent customer service is more important than ever. One way to achieve this is Read more Comments off
20 August 2020 By 5Pixls Solutions Call Center Solutions, Contact Center Solutions, Customer Experience, Inbound Call Center Solution Stepping Up Customer Experience: Video Call Contact Centers The business landscape has changed exceptionally over the last few years. The technological advancements and the increasing need for perfection Read more Comments off
16 July 2020 By 5Pixls Solutions Contact Center Solutions, Customer Experience, Omnichannel Contact Center Software Omnichannel contact center software: The core of integrated customer experience The corona virus pandemic has impacted every aspect of the living world. From the way of life to conducting business, Read more Comments off
20 Aug, 2019 20 August 2019 By 5Pixls Solutions Contact Center Solutions, Customer Experience, Customer Service, Digital Transformation, Omnichannel Contact Center Software Why Contact Centers Need to Integrate Social Media With Their Call Center Software for Seamless Customer Experience It is impossible to deny the role social media plays in today’s business scenario. Although still considered as mainly a Read more Comments off