Chatbots & its role in customer service
In customer service, the primary objective is to keep customers happy and resolve their problems at the earliest. With the
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- By 5Pixls Solutions
- Call Center Software, Call Center Solutions, Contact Center Solutions, Customer Service, Inbound Call Center Solution, IVR Software
Self Service IVR and its role in Customer Service
The advent of technology has simplified human life to an extent where you don’t even need to have a conversation
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- By 5Pixls Solutions
- Call Center Software, Customer Experience, Customer Service, Omnichannel Contact Center Software
How Email & Social Media Are Becoming The Preferred Channels Of Communication For Customer Service?
Customer service is a much-valued department for every organization. Business firms across the world are increasingly using social media to
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Improve Your Customer Interaction Management with Contact Center Solutions
Contact Center Solutions Contact center solutions offer multichannel customer support including email, chat, voice, sms, call recorder, monitoring tool etc
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