Call Center Software Trends to Watch Out for in 2019
Every year we see technology evolving a notch higher to bridge the gap between customers and organizations in many ways
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- By 5Pixls Solutions
- Call Center Solutions, Industry Based Solutions, Omnichannel Contact Center Software
Handle all admission related inquiries efficiently with an intelligent unified call center software
One of the key event in everyone’s life is admissions; it is of paramount importance that every applicant is provided
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- By 5Pixls Solutions
- Call Center Software, Contact Center Solutions, Digital Transformation, Omnichannel Contact Center Software
Role & Benefits of Live Chat in a Contact Center
With increasingly evolving technology, we are witnessing rising customer expectations across all industries. In order to stay updated with the
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- By 5Pixls Solutions
- Call Center Software, Contact Center Solutions, CRM Integration, Customer Experience, Omnichannel Contact Center Software
Amalgamate Social Media with Contact Center for Social CRM
In the age of information, fast communication is a necessity in any kind of business. The internet has emerged as
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- By 5Pixls Solutions
- Call Center Software, Call Center Solutions, Contact Center Solutions, CRM Integration, Customer Experience, Helpdesk Software, Omnichannel Contact Center Software
Challenges of a Contact Center Handling Multi-channel Customer Interactions
There was a time when firms knew their customers by their first names and handling customer interactions was as routine
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